This Cookies Policy is part of this website’s General Terms and Conditions and Privacy Policy. By accessing and using this website, you agree to its General Terms and Conditions, and, therefore, to its Privacy and Cookies Policy. Please read them carefully.

Thank you for visiting our website. To improve your user experience, we have drafted this Cookies Policy as transparently as possible.

What are cookies?

A cookie is a small text file that a website stores in your computer when you visit the site. They thus recognise you whenever you access the website, enabling the website administrators to improve its quality and usability.

Cookies are essential to how the Internet works. They cannot harm your equipment or device. When enabled in your browser, they help identify and solve operating errors.

Types of cookies

There are different types of cookies. They work in similar ways, with slight differences.

a) Session cookies: Session cookies, also known as “temporary cookies”; only retain information about a user’s activities for as long as they are on the website. Once the browser is closed, the cookies are deleted. They help websites recognise user devices, enhance website security or website functionality. They do not store personal information about the user.

b) Permanent cookies: Permanent cookies, also known as “persistent cookies”, are stored in the user’s device and remain in operation even after the web browser has been closed. They must be cleared after a certain time. They remember user actions and preferences, and help administrators understand how users reach their website and how to improve website services.

c) Functional cookies: They remember user actions and preferences, e.g. login details or language preferences. The information they collect is stored anonymously (no names, addresses or other personal data are stored).

d) Third-party cookies: Third-party cookies are installed by third parties with the aim of collecting certain information from web users to carry out research or for advertising purposes. They are typically used by social media (e.g. Facebook) and external content platforms (e.g. Google Maps). Also, they are commonly used by advertisers who want to ensure that products and services are marketed towards the right target audience.

e) Analytics cookies: Cookies used for analytics collect data that allow services to understand how users interact with a particular service. This information allows services to improve content and build better features that improve user experience.

Use of cookies

PROVACUNO and INTEROVIC use functional cookies on their website to ensure adequate display of website contents and proper website functioning; and analytics cookies to collect aggregate/anonymous data about user behaviour, e.g. number of website visitors, number of visitors for individual pages, user origin, day and time of visits, platform, search keywords, etc.

Cookies are used for:

  • Customising the navigation experience, including language preferences, and distributing network traffic in order to balance website load.
  • Improving our website on the basis of content/design relevance for users.

PROVACUNO and INTEROVIC do not have access to the cookies installed in the hard disk of your equipment or device from web servers other than its own.

How to change your cookie settings

In compliance with the current legal regulations, INTEROVIC and PROVACUNO give you the information you need to change the cookie settings in your browser/s according to your privacy and security preferences. Below you will find the links to the official support services of the main browsers.

By changing the cookie settings in your browser/s, you can block cookies or set your browser/s to ask for permission when a server is trying to install cookies in your equipment or device.

a) Microsoft Internet Explorer: Tools > Internet options > Privacy > Settings. More info at and

b) Firefox: Tools menu > Settings > Privacy & Security > Cookies and Site Data. More info at

c) Chrome: Settings > Privacy and security > Cookies and other site data. More info at

d) Opera: Settings > Advanced > Privacy & Security > Site settings > Cookies and site data. More info at

C/ Agustín de Bethancourt nº 17, 6ª Planta
28003 – Madrid – Spain
Phone number: +34 91 833 64 72
Email address:

Avenida Pio XII, Nº 6 – 3rd floor
28016 – Madrid – Spain
Phone numbers: +34 91 71 291 25 | +34 696 32 65 62
Email address:

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